Customer Support
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CALL OR TEXT
- +260 973 281468 (Airtel)
- +260 973 281689 (Airtel)
- +260 962 142740 (MTN)
- +260 954 505772 (Zamtel)
EMAIL
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Customer Care E-mail
support@bongobongo.co.zm
Betting with us is very easy; simply follow the steps explained below:
- Join
- Deposit Money
- Place Bets
- Withdraw Money
1. Join Bongobongo Zambia
Online Betting
- Go to our registration page; http://www.bongobongo.co.zm/register
- Complete the form and click REGISTER
- A registration confirmation SMS will be sent to your mobile phone
2. Deposit Money into your Betting Account
Using Mobile Money (Available: Airtel, MTN Mobile Money and Zamtel Kwacha Registered Phone Lines only)
- Log into your Betting Account.
- Select DEPOSIT menu at the top of your Betting Account
- Select Airtel, MTN or Zamtel mobile money
- Follow the Instructions
A Deposit REQUEST message will be sent to the Phone number you have SPECIFIED that you want to use for depositing.
- Enter your Mobile Money PIN to confirm deposit
A Deposit confirmation message will be sent to your phone after you have submitted the deposit
3. Place Bets
Place Bets ONLINE
- Log into your Betting Account.
- Click on the Bet ODDs of the game you would like to BET on
- The Selected Game and ODDs will appear on the BETSLIP/Ticket, on the right hand side of your Betting Account
- If you want to have more than one game in a BETSLIP/TICKET, keep selecting different Match Bet ODDs to add to your BETSLIP/TICKET
- Once you have added the last game on your BETSLIP/TICKET, Click NEXT,
- Then click PLACE BET or BET NOW to submit your Bet
A BET confirmation message will be sent to your phone after you have submitted the BET
4. Withdraw Money from your Betting Account
- Through Mobile Money (Available to Airtel, MTN and Zamtel Kwacha Registered Phone Lines only)
- Log into the Bongobongo portal.
- Click on the option to WITHDRAW
- Check the maximum amount which you can withdraw.
- Enter the amount you wish to withdraw from the available account balance.
- Enter the Airtel, MTN or Zamtel mobile money where you wish the money to be sent to.
- Click on the Airtel, MTN or Zamtel green buttons (depending on the mobile network)
- The Bongobongo team will be notified to approve your withdrawal, usually within an hour (maximum).
- You will receive funds to your selected mobile.